The following terms and conditions apply to all web site
development and hosting services offered by Ardnet Design. By
accepting a quote either verbally or in writing or ordering a
product from Ardnet Design you are agreeing to the following terms
and conditions.
General Terms
1. All prices exclude VAT at 17.5% unless otherwise stated.
2. Quotes are valid for 28 days.
3. It is the customers responsibility to ensure that any web
site is lawful, does not infringe any copyright or any other laws.
It is also the customers responsibility to carry out any market
research as to the viability and profitability of any project
before accepting any quote.
4. We reserve the right to refuse to construct a web site that
we may judge as unfit due to content or otherwise. This includes,
but is not limited by, sites containing adult oriented material
such as pornography, sites which promote hatred towards persons
belonging to any ethnic group, religion or sexual orientation
and sites which infringe copyright or are contrary to UK laws.
5. The acceptance of a commission quote either verbally or in
writing shall be deemed as a contractual agreement between the
client and Ardnet Design.
6. At project acceptance Ardnet Design can provide an estimated
completion date, however we cannot guarantee this date as a final
completion date.
7. A deposit of no less than 50% of the total quoted price must
be provided before project commencement.
8. Once a commission has commenced it will be completed using
the information, data, text and images provided at project commencement
or during the design phase. Once the design process has been completed
the project will be presented to the client who may make any changes
to design and content he wishes.
9. Ardnet Design will initially place the client's web site on
a demonstration server in order that the client may view and comment
upon the project. Once the client has approved the project a final
invoice will be presented.
10. Ardnet Design reserve the right to alter our prices at any
time without prior notice. If a quote at an original price has
been made it will be valid for 28 days and subsequently during
the life of the current commission, however additional work may
be charged for using the new pricing structure.
11. A clients site will be hosted once approval of the design
and content is given however we reserve the right to remove the
site at any time until the invoice is paid in full.
12. When a quote has been accepted and a developed project approved
by the client the invoice must be paid within 28 days regardless
of the amount of content that the client still has to provide
to Ardnet Design.
13. Content or features listed in the original quote but not
provided during the development phase by the client will be added
at any time in the future, however invoices must be paid in full
including sections which the client still has to provide content
for.
14. All material, both text and images, supplied by the client
and used in the construction of the client's web site, will remain
the client's property. All such material will be assumed to be
the property of the client and free to use without fear of breach
of copyright laws.
15. The copyright for all material provided by Ardnet Design,
such as source code, graphics, photographs video, animation and
text, will remain the property of Ardnet Design until such time
as payment has been made in full whereupon they will become the
property of the client.
16. Ardnet Design produce projects where every effort is made
to display the pages acceptably on most popular browsers currently
available, however we cannot accept responsibility for pages which
don’t display properly on versions of browsers released
after the project is completed.
17. The client is ultimately responsible for checking the correctness
of the site before they give Ardnet Design the go ahead to make
the site publicly available.
18. When a client agrees that a site can be made publicly available
they are agreeing that the design and development of the site
has satisfied all their requirements.
Payment
1. By agreeing to these terms and conditions your statutory rights
are not affected.
2. Our payment terms are 28 days, payment must be made by cheque
or cash and delivered to our premises of 160 Donaghadee Road,
Newtownards, BT23 7QP unless otherwise agreed.
3. Any payment returned by the bank will incur a £15 administration
charge. This will be invoiced and will be added to the total outstanding
debt owed by the customer.
4. Late payments will be charged interest at our rate of 8.5%.
Hosting, support and updating service agreements
1. Ardnet Design offer annually renewable packages of hosting
and updating service agreements which can be purchased as part
of a package or separately. These include hosting, content updating
and search engine submissions.
2. These packages are quoted for either on application or at
time of quoting for a full project.
3. Hosting, support and updating services are annually renewable,
package start dates are based on when the package or domain name
is first registered and now when the web project goes live.
4. Our content update service refers to any content, photographs
or text which replaces any current content. It does not extend
to producing new sections or pages unless otherwise noted.
5. Quoted prices generally stay the same year on year but can
change depending on the amount of content updated, additional
sections added, bandwidth or web space used.
6. Monthly we submit clients sites to search engines however,
we cannot guarantee inclusion or accept responsibility or liability
if any search engine, online directory or search site, submitted
to as part of a web site promotion commission, chooses not to
list a client's web site.
7. Hosting support and updating packages are renewed annually,
invoices are provided approximately one month before the renewal
date, however or usual payment terms apply from the invoice date.
8. Customers wishing to cancel a hosting, support or updating
package must inform us before the invoice date otherwise full
annual payment will be required.
9. No partial refunds will be given for hosting, servicing or
updating packages cancelled during the current agreements time
period.
10. While we and our hosting partners take many steps to ensure
that clients sites are always backed-up it is the clients responsibility
to inform us when they make a change to the site so that we can
then backup that specific part. For example databases of database
driven sites.
Visits to clients premises
1. We will visit any premises in Northern Ireland free of charge
for a no obligation consultation. Any further visit may be charged
at our mileage rate of 30 pence per mile return at our discretion.
2. Any additional meeting time of the web development project
will be included in the initial quoted price, the client will
not be charged any extra. Any time spend on any other job, for
example computer setup / repair may be charged at our hourly rate
of £30 Per Hour at out discretion.
By agreeing to these terms and conditions your statutory rights
are not affected.
Ardnet Design will reserve the right to alter any of the above
terms and conditions at any time.